NeighborHealth - East Boston

Our Mission

NeighborHealth’s mission is to promote and sustain healthy communities, families, and individuals by providing accessible, person-centered, compassionate, high-quality health care services to all who live and work in our service area, regardless of ability to pay, while upholding diversity, equity, and inclusion at the core of all that we do.

Core Values

These are the traits that shape how we interact with each other, with our communities, and with our patients.

Compassion

We always show concern and express empathy for each other and the individuals in our community.

Diversity

We include, respect, and value fellow employees and community members, not in spite of, but because of the differences in our backgrounds and cultures.

Innovation

We strive to continually introduce new ideas, technologies, and methods in our workplace that lead to better quality and efficiencies.

Respect

We always express appreciation, regard, and consideration for each other, those that use our health center services, and the community at large.

Teamwork

We work together to create efficiency and effectiveness, proactively collaborating with fellow employees, patients, and community members.

Providing award-winning, high-quality care

In 2024, the Department of Health and Human Services’ Health Resources and Services Administration (HRSA) recognized NeighborHealth as one of the nation’s leading health centers combating health inequity in diverse communities. We were awarded a total of four quality badges, including one National Quality Leader gold badge and one Health Center Quality Leader silver badge.

While we have made great strides to bring high-quality and equitable care to everyone, we know there is still more work to do. Using continuous quality improvement (CQI) methodology and standardized measurements, we monitor our performance, and then make, adjust, and sustain improvements across all areas of our organization.