SUMMARY:
As a Staff Provider he/she will examine and treat common acute illnesses, injuries, accidents and other injuries/illnesses; performs most medical services routinely handled within the scope of the advanced practice registered nurse’s practice and which the Staff Provider is competent to perform; and performs selected laboratory testing, refers to specialists as needed, writes prescriptions and performs office procedures within the scope of expertise protocols and available equipment.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Supports and implements the organization’s vision, mission and value.
- Determines priorities and method of completing daily workload to insure that all responsibilities are carried out in timely manner.
- Performs all job functions in a professional and courteous manner. This includes answering all general phone calls timely. Provide excellent customer service to internal and external customers by being responsive to all inquiries in a timely manner.
- Fosters and promotes a culture of service excellence and accountability.
- Acquires and documents relevant history and physical examination.
- Makes professionally competent assessments and document those with all relevant problems.
- Develops reasonable plan including treatment; referrals and use of drugs within scope of practice.
- Seeks help and guidance as necessary per protocol.
- Performs relevant procedures competently with complete documentation.
- Provides and consistently documents relevant education.
- Responds to patient special needs and appropriate requests including PAP drugs.
- Works appropriate hours to minimize patient wait time as well as help to relieve overload situations/help other providers.
- Acts and communicates in a professional manner to reduce friction with patients, providers, and staff.
- Attends appropriate meetings as requested.
- Maintains professional appearance in accordance with Gracelight Community Health policies.
- Participates in peer review and orientation activities as requested.
- Participates in committees when requested.
- Cooperates with use of electronic medical records as requested.
- Uses discretion and judgment in handling sensitive or confidential information.
- Complies with organizational policies and procedures.
- Performs all other duties as assigned.
- Must be willing and able to work at all locations as needed to meet patient care needs.
- Must be willing and able to work all business hours including evenings and weekends.
- Performs all other duties as assigned.
QUALIFICATIONS, SKILLS & ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree from a 4-year college or university.
- Advanced Practice in Registered Nurse.
- Unrestricted license to practice medicine or ability to be licensed.
- Previous ambulatory clinical experience above and beyond residency.
- Prior experience with Patient Centered Medical Home model of care delivery.
- Working knowledge of spoken Spanish.
- Ability to organize and prioritize work with the minimum supervision as dictated per protocol.
- Ability to perform most essential job duties independently and exercise good judgment.
- Flexible, detail-oriented, and multi-task effectively.
- Safety & Privacy conscious.
- Follow rules, and guidance when directed from supervisor.
- Respect the diverse values, beliefs, and cultures present in individuals, and groups served.
- Timely and dependable.
- Ability to work under pressure with the capacity for reflection.
- Proficient use of Microsoft Office Suite.
- Proficient prior use of an Electronic Medical Record system.
- Proficient use of computers.
- Flexibility to work both remotely and onsite as needed, including the ability to attend impromptu meetings or handle urgent issues after hours and/or in person at any/all of Gracelight’s locations.
PHYSICAL, ENVIRONMENTAL, AND MENTAL REQUIREMENTS:
The physical, environmental, and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical: While performing the duties of this job, the employee is regularly required to stand and walk for extended periods while conducting patient examinations and moving between exam rooms. Frequent use of hands for writing, typing, handling medical instruments, and operating clinical equipment is required. The employee must be able to bend, reach, stoop, and position themselves to assess and treat patients effectively. The employee may occasionally need to lift and carry objects up to 25 lbs, such as medical supplies, small equipment, or patient charts. Occasional pushing and pulling of medical carts or portable diagnostic equipment may be required. Fine motor skills and manual dexterity are essential for performing medical procedures, including administering injections, suturing, and using diagnostic tools.
- Sensory: While performing the duties of this job, the employee is frequently required to read and analyze printed and electronic medical records, prescriptions, lab reports, and clinical documentation. The employee must have sufficient visual acuity to examine patients, assess physical symptoms, interpret diagnostic images, and identify subtle changes in patient conditions. The employee must be able to distinguish normal speech with background noise in a busy clinical environment, including conversations between staff and patients, medical equipment sounds, and overhead paging. Clear verbal communication is required for patient education, consultations with colleagues, and coordination with care teams. The role also requires the ability to recognize and interpret non-verbal cues from patients to assess pain, discomfort, or distress.
- Cognitive: While performing the duties of this job, the employee is frequently required to sustain focus on patient care tasks for extended periods while managing frequent interruptions. The employee must analyze and process complex medical information, assess multiple variables, and make accurate clinical decisions under time constraints. The employee must retain and recall critical details about patient histories, treatment plans, and diagnostic results across multiple encounters. Strong problem-solving, critical thinking, and clinical judgment are required to evaluate symptoms, interpret diagnostic findings, and determine appropriate courses of treatment. The employee must communicate effectively, both verbally and in writing, with patients, families, and interdisciplinary care teams. Emotional intelligence is essential for building patient trust, managing sensitive health discussions, and maintaining professionalism in high-stress situations. The role requires adaptability to shifting patient needs, evolving clinical guidelines, and unforeseen emergencies while ensuring high-quality, evidence-based care.
- Environmental: While performing the duties of this job, the employee is frequently exposed to a clinical environment, including patient exam rooms, medical offices, and common areas within the health center. The employee may be exposed to airborne pathogens, bodily fluids, hazardous chemicals, and infectious diseases in the course of patient care. Compliance with infection control protocols, including the use of personal protective equipment (PPE), is required. The employee may experience frequent interruptions and must be able to transition quickly between patient care, documentation, and team communication. The work environment includes moderate noise levels from conversations, medical equipment, and overhead paging systems. Occasional travel between clinic sites may be required.
SPECIAL REQUIREMENTS:
- Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Gracelight practices.
- This position may require travel between sites for business purposes. Employees must be able to reliably fulfill this travel requirement if needed.
- A personal cell phone with reliable service and a data plan to use for business purposes.
- Must obtain and maintain current CPR certification as a condition of employment.